Tobeto, had accelerated its efforts to provide educational services to individuals, institutions and organizations in order to improve its services. A significant milestone in this transformation was the collaboration with Exairon, a leader in the industry, for customer experience automation.
Meet Our New Family Member, Tobeto
Tobeto adopts the “headfarming” approach to address the skills gap in future professions by assessing individuals’ talents based on their potential and cultivating them in the most suitable fields, ultimately matching them with projects and organizations. Embracing the Y.E.S. (Yetiş-Eşleş-Sürdür) principle, Tobeto emphasizes that possessing digital skills is a crucial element in finding employment and advancing one’s career.
The platform contributes to the sustainable matching of the right talent with the right position by offering educational content tailored to the needs of individuals and organizations on a single platform.
Among the advantages provided by Tobeto are internationally recognized certifications, access to education through a subscription model, diverse assessment tools, live classes with expert instructors, mentor support, and a rich educational library.
Why Was Innovative Customer Experience Automation Necessary?
Tobeto contacted Exairon to provide a more personalized, fast, and efficient experience for individuals seeking educational services.
When Tobeto implemented the customer experience automation platform, results quickly became visible. It enabled faster responses and information dissemination to potential customers and customers. Additionally, it provided the capability to respond to customers from multiple communication channels through a single platform. This solution allowed customers to access their needs quickly without having to wait.
What does Exairon provide for Tobeto?
At Exairon, we have developed an automation system that caters to all the needs of Tobeto customers. This system ensures that customers receive better service with shorter wait times by providing quick responses to their inquiries.
Thanks to our artificial intelligence-based automation system, Tobeto can use Web channels to reduce the intensity and complexity of communication processes, solve problems and use 24/7 live support features.
Solutions offered by Exairon for Tobeto:
- Monitoring and responding to inquiries received through the website from a single platform,
- Providing comprehensive information about Tobeto and Istanbul Kodluyor,
- 24/7 communication,
- Offering a complete service to customers with the assistance of a smart assistant,
- Live support & Frequently asked questions
How does Exairon transform your Customer Experience 🤖
Exairon is an -Customer Experience Automation Platform. The Exairon Platform integrates with your digital presence and engages in customer communication and business development processes. The Exairon Platform ensures that the dialogue between artificial intelligence and humans is seamless and uninterrupted.
When the artificial intelligence-supported virtual assistant includes a representative in the dialogue, the representative can see the entire conversation text in the Exairon conversation panel and respond to the ongoing conversation in the same chat box. Exairon proves its commitment to social media and communication by serving through multiple channels. It improves customer relations and interactions by using digital support tools known as smart assistants in various fields.
Exairon can conduct meaningful and accurate dialogues with the triggering feature, providing students with the information they need while being integrated with main applications such as WhatsApp API and Meta, eliminating the need to download different applications or register elsewhere.
These are just a few of the features offered by Exairon, and there is no limit to what Exairon can do!