Support and sell inside your own app.

Support and sell inside your own app.

Support and sell inside your own app.

Add Exairon Mobilechat to your iOS, Android or React Native app. Your AI agent and your team answer app users from the same inbox as every other channel.

Add Exairon Mobilechat to your iOS, Android or React Native app. Your AI agent and your team answer app users from the same inbox as every other channel.

Add Exairon Mobilechat to your iOS, Android or React Native app. Your AI agent and your team answer app users from the same inbox as every other channel.

Get Started

Request a Demo

→

exairon/Inbox
AlliOSAndroidReact Native
DY
Deniz YılmaziOS10:24
Do you have the Runner Pro in size 42?
Autonomous
MK
Mert KayaAndroid10:19
Can I change the delivery address?
Hybrid
G
GuestReact Native10:12
Is there a store near me?
Semi autonomous
9:41
N
Nova Help
Online
Hi Deniz, welcome back! How can we help today?
Do you have the Runner Pro in size 42?
Yes, size 42 is in stock in two colors:
Runner Pro · Black
$129
View product
Runner Pro · White
$129
View product
Add to cartTalk to a person
Type a message

iOS

UIKit from iOS 12, SwiftUI from iOS 13, installed with CocoaPods

UIKit from iOS 12, SwiftUI from iOS 13, installed with CocoaPods

Android

Kotlin or Java, added as a Gradle dependency

Kotlin or Java, added as a Gradle dependency

React Native

A ready-made setup for React Native apps

A ready-made setup for React Native apps

A few lines of code, and the chat is part of your app.

A few lines of code, and the chat is part of your app.

A few lines of code, and the chat is part of your app.

Create an iOS SDK, Android SDK or React Native channel in Exairon and add the SDK with your channel ID. Your customers do not download anything new: the chat opens inside the app they already use.

Create an iOS SDK, Android SDK or React Native channel in Exairon and add the SDK with your channel ID. Your customers do not download anything new: the chat opens inside the app they already use.

Colors, avatar and welcome messages are set in the Exairon panel

Pass the signed-in user so each chat lands on the right profile

Welcome messages in each language you support

ANDROID · KOTLIN

// once the user has signed in

// once the user has signed in

Exairon.channelId = BuildConfig.EXAIRON_CHANNEL_ID

Exairon.channelId = BuildConfig.EXAIRON_CHANNEL_ID

Exairon.user_unique_id = user.id

Exairon.user_unique_id = user.id

Exairon.init(this)

Exairon.init(this)

Exairon.startChatActivity(this)

Exairon.startChatActivity(this)

IOS · SWIFTUI

import ExaironMessenger_IOSSDK

import ExaironMessenger_IOSSDK

NavigationLink(destination: MainView()) {

NavigationLink(destination: MainView()) {

HelpButton()

HelpButton()

}

}

Make the chat look like the rest of your app.

Make the chat look like the rest of your app.

Make the chat look like the rest of your app.

Every screen of the chat follows your brand, from the header color to the first message users see.

Every screen of the chat follows your brand, from the header color to the first message users see.

Your colors, top to bottom

Header, message bubbles, buttons and the chat background, in a solid color or a gradient.

N

Hi! How can we help?

Avatar and welcome message

Greet users with your avatar, a welcome message and placeholder text for each language.

Name

Email

Pre-chat form

Ask for a name, email, phone number or your own fields, with a link to your terms.

Sounds

Attachments

White label

The small details

Font and text size, sounds, attachments on or off, a character limit and white label.

Know who is writing before you reply.

Know who is writing before you reply.

Know who is writing before you reply.

When users are signed in, your app passes their details along. When they are not, the chat still opens as a guest.

When users are signed in, your app passes their details along. When they are not, the chat still opens as a guest.

Signed-in user

Name

Deniz Yılmaz

Email

deniz@example.com

Phone

+90 532 000 00 21

User ID

58213

Matched to the existing customer profile, and the details are kept up to date.

Guest

Name

Not shared

Email

Not shared

Profile

Guest

A guest profile is created, and the chat still lands in your inbox.

More than a text box.

More than a text box.

More than a text box.

Your AI agent and your team can reply with media, buttons and forms, and app users can share files and their location.

Your AI agent and your team can reply with media, buttons and forms, and app users can share files and their location.

YOU CAN SEND

Text

Images

Video

Audio

Documents

Buttons

Carousels

Lists

Forms

Surveys

Location

On iOS and Android, your team can also send voice messages.

APP USERS CAN SEND

Text

Files: images, video, audio, PDF, Word, Excel

Location

Let AI answer, and decide when people step in.

Let AI answer, and decide when people step in.

Let AI answer, and decide when people step in.

Choose how your team works with the AI agent. You can also change the mode of a single conversation from the inbox.

Choose how your team works with the AI agent. You can also change the mode of a single conversation from the inbox.

MODE

WHAT HAPPENS

WORKS WELL FOR

Autonomous

Your AI agent answers on its own.

Frequent questions with clear answers

Semi autonomous

The AI agent answers, and the conversation switches to hybrid when its confidence drops below the level you set.

Most everyday support

Hybrid

Your team replies, while a suggestion panel offers intents, actions and replies.

Sales and sensitive requests

Set one mode for business hours and another for after hours.

Everything your team already uses, for app conversations too.

Everything your team already uses, for app conversations too.

Everything your team already uses, for app conversations too.

Mobilechat conversations sit in the same Exairon inbox as your other channels, so nothing changes for your team.

Mobilechat conversations sit in the same Exairon inbox as your other channels, so nothing changes for your team.

Inbox filters for iOS, Android and React Native

Route to a team and assign an owner

Internal notes on every conversation

Quick answers and tags

Snooze and scheduled messages

Tickets from any conversation

Satisfaction survey inside the chat

Unavailable message outside business hours

Voice of Customer analysis by channel

Mobilechat questions

Mobilechat questions

Mobilechat questions

Which platforms are supported?

Which platforms are supported?

Native SDKs for iOS (UIKit from iOS 12, SwiftUI from iOS 13) and Android (Kotlin or Java), plus a ready-made setup for React Native apps.

Native SDKs for iOS (UIKit from iOS 12, SwiftUI from iOS 13) and Android (Kotlin or Java), plus a ready-made setup for React Native apps.

Do my users need to download anything?

Do my users need to download anything?

No. The chat opens inside your own app, and you decide where users open it, for example from a help button.

No. The chat opens inside your own app, and you decide where users open it, for example from a help button.

Can I greet users in different languages?

Can I greet users in different languages?

Yes. The welcome message, greeting title and placeholder text can be written separately for each language.

Yes. The welcome message, greeting title and placeholder text can be written separately for each language.

Can users send photos and documents?

Can users send photos and documents?

Yes. Depending on your plan, users can send images, video, audio, PDF, Word, Excel and text files, and share their location. You can also turn attachments off.

Yes. Depending on your plan, users can send images, video, audio, PDF, Word, Excel and text files, and share their location. You can also turn attachments off.

What happens outside business hours?

What happens outside business hours?

Exairon can send your unavailable message automatically and close the chat five minutes later, or keep it open. You can also use a different operation mode after hours.

Exairon can send your unavailable message automatically and close the chat five minutes later, or keep it open. You can also use a different operation mode after hours.

Can the AI agent hand a chat over to a person?

Can the AI agent hand a chat over to a person?

Yes. In semi autonomous mode the conversation switches to hybrid when the AI agent is not confident enough, and your team takes it from there.

Yes. In semi autonomous mode the conversation switches to hybrid when the AI agent is not confident enough, and your team takes it from there.

Background Line

Transform Your Customer Experience with AI to Grow Your Business

Start transforming your customer experience with Exairon and unlock countless opportunities to scale your business

Request A Demo

Cta Image
Cta Image
Background Line

Transform Your Customer Experience with AI to Grow Your Business

Start transforming your customer experience with Exairon and unlock countless opportunities to scale your business

Request A Demo

Cta Image
Cta Image
Background Line

Transform Your Customer Experience with AI to Grow Your Business

Start transforming your customer experience with Exairon and unlock countless opportunities to scale your business

Request A Demo