ADVANCED ANALYTICS

Get to know your customers behaviour

Get insight from the interactions performed by your teams with your customers. Exairon automatically collects details of your customer interactions and saves data storage

Get valuable insights with reports

See all chats

Reveal the total number of conversations between virtual assistant and customers.

Evaluate your actions

Assets your succesful interaction that execute by operators or virtual assistants

Review popular interactions

Check which topics repeat the most among your customer’s

 Analyze your user data in a single click!

Customer Happiness Score

Track your customer’s succesful interactions and improve more!

Discover the rush hour

Find out when your users are the most active.

Key Metrics of the customer dialogues

Understand the key metrics of customer’s dialogues.

Improve customer experience using past interactions

Reveal Chats

See what happened during the chat and your operators actions

Analyze Chat

Chat sessions are linked to users interactions so you can get a full context of every single chat

Take Action

Get feedback your operators& machinas and make improvements in real time

Grow your Business, not your team

Start your autonomous customer journey today with Exairon and unlock countless opportunities to scale your business