ADVANCED ANALYTICS
Get to know your customers behaviour
Get insight from the interactions performed by your teams with your customers. Exairon automatically collects details of your customer interactions and saves data storage
Get valuable insights with reports
See all chats
Reveal the total number of conversations between virtual assistant and customers.
Evaluate your actions
Assets your succesful interaction that execute by operators or virtual assistants
Review popular interactions
Check which topics repeat the most among your customer’s
Analyze your user data in a single click!
Customer Happiness Score
Track your customer’s succesful interactions and improve more!
Discover the rush hour
Find out when your users are the most active.
Key Metrics of the customer dialogues
Understand the key metrics of customer’s dialogues.
Improve customer experience using past interactions
Reveal Chats
See what happened during the chat and your operators actions
Analyze Chat
Chat sessions are linked to users interactions so you can get a full context of every single chat
Take Action
Get feedback your operators& machinas and make improvements in real time
Grow your Business, not your team
Start your autonomous customer journey today with Exairon and unlock countless opportunities to scale your business