Manufacturing & Distribution Solutions

Every B2B order, answered and on track around the clock

Every B2B order, answered and on track around the clock

Exairon handles order, quote, stock, tracking and after-sales conversations across WhatsApp, web, email and voice, synced to your ERP and WMS, with a clear handoff to your team for anything that needs judgment.

Exairon handles order, quote, stock, tracking and after-sales conversations across WhatsApp, web, email and voice, synced to your ERP and WMS, with a clear handoff to your team for anything that needs judgment.

14 days free · no credit card required

14 days free · no credit card required

TRUSTED BY

Jungheinrich · Toros Tarım · EAE Elektrik · Nuctech · Serapool

BUILT FOR

Manufacturers · Distributors · Wholesalers · Suppliers · Dealers

Why Now

Why Now

The order desk is buried in repetitive requests

The order desk is buried in repetitive requests

The order desk is buried in repetitive requests

Buyers want instant answers on availability, pricing and delivery, and your team spends the day copying information between the ERP, the WMS and their inbox.

Buyers want instant answers on availability, pricing and delivery, and your team spends the day copying information between the ERP, the WMS and their inbox.

Order desk load, right now
Unassisted
Incoming requestslive feed
Order statusPO #4820, where is my shipmentorderjust now
Quote / RFQPricing for 200 units SKU-3310quote14s ago
Stock checkIs SKU-2049 available this weekstock28s ago
After-salesWarranty claim, motor unitservice42s ago
Open requests
34in queue
Avg wait, unassisted
6min
After hours
41percent
Exairon absorbs this load automatically and escalates only what needs a person.

Capabilities

AI agent support across the order lifecycle

Exairon resolves routine order and support work end to end, and prepares the rest for your team with full context.

1

Order management

Take, confirm and update orders in conversation, synced to your ERP.

2

Quote & RFQ

Build quotes from your price lists and answer RFQs in minutes.

3

Stock & availability

Check real-time stock across warehouses and offer alternatives.

4

Fulfilment & logistics

Coordinate picking, dispatch and carrier handoff from the order.

5

Tracking

Share live ETAs and delivery updates on every channel.

6

After-sales

Handle warranty, returns and spare-part lookups end to end.

Live Interaction

Watch an SKU request turn into a reserved order

A customer asks about stock and price for a part. AI agents checks availability, quotes, and reserves the order, all in one thread.

Every shipment, tracked and answered

Exairon follows the route in real time, replies to buyers on any channel, and hands off to your team the moment an exception needs a decision.

1Picked and staged at the warehouse
2Dispatched to the carrier
3In transit, ETA shared with the buyer
4Out for delivery on the final leg
5Delivered and confirmed

Trusted by operations teams

From global manufacturers to distributors and suppliers

From global manufacturers to distributors and suppliers

From global manufacturers to distributors and suppliers

Manufacturers, distributors, wholesalers and suppliers, all running order and support communication on Exairon.

Jungheinrich

Intralogistics and material handling · global forklift leader

Toros Tarım

Fertilizer manufacturing · nationwide dealer network

EAE Elektrik

Busbar and energy distribution · 150+ countries

Nuctech

Security inspection equipment · global manufacturer

Serapool

Porcelain pool materials · exports to 104 countries

G2 4.8/5

· 30 five-star reviews · Best Support · High Performer · Easiest Admin

ISO 27001

Certified

Meta Business Partner

Integrations

Integrations

Orchestrated across your systems and every channel

Orchestrated across your systems and every channel

Orchestrated across your systems and every channel

Exairon sits between your buyers and your stack, syncing context both ways so answers are accurate and orders are real.

Exairon sits between your buyers and your stack, syncing context both ways so answers are accurate and orders are real.

ExaironAI + Human orchestration layer
🏭
ERP (SAP)
Orders, pricing and inventory master
🏬
WMS
Warehouse stock and picking
🚚
TMS
Transport and carrier routing
👥
CRM
Accounts, contacts and history
🧾
Order mgmt
Order capture and status
🛒
B2B portal & EDI
Self-serve buying and document exchange
💬
WhatsApp
Conversations on WhatsApp
📞
Email & voice
Support tickets and calls

Rapid integration

Bidirectional sync

Zero disruption

Enterprise-grade security

Proven integrations with ERP, WMS, TMS and order systems across manufacturing and distribution deployments.

AI + Human, Safely

Automation for the routine, people for the exceptions

Automation for the routine, people for the exceptions

Automation for the routine, people for the exceptions

AI handles

Order status, changes and reorders

Stock and availability checks

Quotes from your price lists

Tracking, ETAs and delivery updates

After-sales intake and FAQs, 24/7

People stay in control of

Pricing exceptions and discounts

Credit and payment terms

Complex claims and returns

Key accounts and negotiations

Any judgment call the policy flags

Every handoff carries the full conversation, order context and a complete record. Sensitive actions follow the rules you set, so nothing high-stakes happens without human oversight.

Security & Compliance

Security & Compliance

Enterprise-grade by default, built for operations

Enterprise-grade by default, built for operations

Enterprise-grade by default, built for operations

Built for enterprise operations, out of the box.

Built for enterprise operations, out of the box.

Data encryption

Encrypted in transit and at rest across the platform.

Access controls

Access controls

Granular, role-based access with least privilege.

Audit logging

Audit logging

Every action recorded for full traceability.

Data residency

Data residency

Choose where data is stored to meet local rules.

ISO 27001

ISO 27001

Information security under a certified framework.

KVKK & GDPR

KVKK & GDPR

Compliant processing, consent and data rights.

On-premise option

On-premise option

Deploy in your own environment when policy requires.

Human oversight

Human oversight

Sensitive cases always route to your team.

Who it is for

Who it is for

Built for the way operations teams work

Built for the way operations teams work

Built for the way operations teams work

Manufacturers, distributors, suppliers and dealers, all running order and support conversations on Exairon.

Manufacturers, distributors, suppliers and dealers, all running order and support conversations on Exairon.

Manufacturers

Answer order and production status without pulling engineers off the floor.

  • Live order and production status
  • Spare parts and after-sales intake
  • Synced to ERP and MES context
Manufacturers

FAQ

Questions operations teams ask

Data is encrypted in transit and at rest, access is role based and least privilege, and every action is logged for audit. Exairon is ISO 27001 aligned, and you can choose data residency or an on-premise deployment.

100M+

Conversations managed to date

80%

Handled by AI · 20% human expert

100+

Enterprise customers · 7 countries

4.8 / 5

on G2 · 30 five-star reviews

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Transform Your Customer Experience with AI to Grow Your Business

Start transforming your customer experience with Exairon and unlock countless opportunities to scale your business

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Background Line

Transform Your Customer Experience with AI to Grow Your Business

Start transforming your customer experience with Exairon and unlock countless opportunities to scale your business

Cta Image
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Background Line

Transform Your Customer Experience with AI to Grow Your Business

Start transforming your customer experience with Exairon and unlock countless opportunities to scale your business