TRUSTED BY
Volkswagen · Stellantis · TEMSA · Doğan Trend · AVME
BUILT FOR
OEMs · Dealer Networks · Multi-Brand Distributors · Leasing & Fleet · Service Chains · EV Charging · Aftermarket
TRUSTED BY AUTOMATIVE LEADERS
Manufacturers, multi-brand distributors, premium retail networks, and aftermarket service operators — running customer operations on Exairon.
G2 4.8/5
· 30 five-star reviews · Best Support · High Performer · Easiest Admin
ISO 27001
Certified
Meta Business Partner
· Omnichannel lead capture across 15+ channels
· Click-to-WhatsApp ads from Facebook & Instagram
· Web chat, social, Google Business integration
· 24/7 AI captures leads even after hours
· 60% of leads arrive after-hours — never miss another
· AI + human collaboration on lead qualification
· Instant 3–5 second response time
· Model preference, budget, trade-in intent captured
· Automated lead scoring & routing to right sales rep
· Full conversation context — zero repeated information
· Test-drive booking with instant confirmation
· Financing information shared via WhatsApp
· Document collection (ID, insurance, trade-in docs)
· Location sharing for showroom navigation
· Campaign-triggered re-engagement for cold leads
40%
Higher conversion · Doğan Trend
<2s
Response time · AI-powered
80%
Higher close rates for omnichannel dealers
Every interaction — across every stage — captured, automated where possible, human where necessary, and measured.
Lead & Purchase
From first ad click to keys in hand. AI-powered lead capture, instant qualification, test-drive booking, financing support, document collection, delivery onboarding — all through WhatsApp.
Test Drive Booking
Instant scheduling. Smart reminders reduce no-shows by 25–30%.
Sales Support
AI shares specs, variant comparisons, financing details. Document collection before customer arrives.
Delivery & Onboarding
Welcome sequence, vehicle feature tutorials, first service reminder, owner's manual shared digitally.
Ownership & Service
Proactive reminders, easy appointment booking, workshop status updates, roadside assistance with location sharing, warranty claims with photo upload, and AI-powered vehicle support.
Scheduled Service
Reminders (98% open vs. 20% email). Bidirectional calendar sync. Pre-visit prep instructions.
Unscheduled Service
Roadside dispatch with location share. Real-time ETA. Warranty claims via photo/video upload.
AI trained on vehicle manuals. Dashboard warning light identification. Human expert escalation.
Retention & Loyalty
CSAT/NPS surveys with 5× higher response rate, trade-in campaigns via WhatsApp, referral programs, seasonal promotions, and churn prediction.
CSAT / NPS Surveys
5× higher response rate than email. Detractors flagged instantly for follow-up.
Trade-in Campaigns
Proactive WhatsApp offers based on vehicle age and service history. Book appraisal in 2 taps.
Seasonal Campaigns
Tire changeover, winter check-ups, summer AC service, annual inspections — automated by customer location & vehicle data.
"Every interaction — across every stage — is captured, automated where possible, human where necessary, and measured."
Support your teams so they can support customers. The same engine that runs customer conversations also runs your internal ones.
· Automated lead assignment & routing
· Pipeline status updates
· Inter-branch lead transfers
· Performance dashboards
· Campaign response tracking
Service Operations
· Workshop scheduling & capacity management
· Parts ordering alerts
· Technician task management
· SLA tracking per service type
· Job-card status updates
· Staff onboarding flows
· Internal announcements
· Shift coordination
· Leave requests
· IT helpdesk auto-tickets
Empower staff with self-service
Reduce internal response time
Free up management bandwidth
THE HYBRID ADVANTAGE
HANDLED BY AI
Model specifications & variant inquiries
Test-drive & service appointment booking
Campaign responses & lead qualification
FAQ — operating hours, locations, financing
Document collection & pre-visit forms
Service reminders & status updates
Vehicle manual queries via trained AI
HUMAN EXPERT
Complex trade-in negotiations
Complaint resolution & escalations
VIP customer handling
Financing consultations
Judgment calls on warranty disputes
Seamless handoff with full conversation context. The customer never knows where AI ends and human begins.
Dealer Management System
Salesforce · Dynamics 365 · HubSpot · customer segmentation
SAP · parts & finance
Workshop calendar · bidirectional sync
Exairon — AI + Human Orchestration Layer
Omnichannel inbox with context · Hybrid AI + human teams · Ticket & SLA management · Voice of Customer intelligence
Rapid integration
Bidirectional sync
Zero disruption
Enterprise-grade security
Proven automotive integrations include Salesforce (multi-brand distributor deployments) and Microsoft Dynamics 365 (roadside assistance & after-sales operations).
Full GDPR compliance. Regional data protection laws supported. Industry-standard data handling policies. Regular compliance audits.
GDPR
DPA
Enterprise-grade cloud infrastructure. Data residency options. Scalable architecture. 99.9% uptime SLA. Global presence.
Azure
Data Residency
Full data sovereignty for enterprise customers. Deploy in your own data center. Complete control over infrastructure and data.
Self-Hosted
Full Control
End-to-end encryption on all conversations. Secure portal links for sensitive documents — zero data exposure in chat. Meta-verified business accounts.
E2E Encryption
Meta Verified
Information security management system certified. Annual audits. Risk-based approach to data protection. Industry-recognized standard.
ISO 27001
FAQ
