Engagement on social media is one of the strongest indicators of a brand’s digital presence. On platforms like Instagram and Facebook, comments often form the first point of contact between users and the brand. However, managing hundreds or even thousands of comments manually can be time-consuming and may lead to missed customer opportunities. This is where Exairon’s Comment Automation and Automated Replies solution comes into play.
What Is Comment Automation?
Comment automation is an AI-powered system that enables automatic management, response, and classification of comments on your social media posts. With this system, you can respond to user comments instantly, create tailored replies for specific keywords, and maintain consistent customer engagement.
Additionally, the platform supports team-based operations, allowing multiple employees to manage comments simultaneously, share tasks, and coordinate response workflows. This increases operational efficiency while improving internal communication and process tracking.
Exairon’s intelligent automation structure not only provides replies but also filters comments and streamlines communication, making social media management more effective.
Exairon Automated Replies
With Exairon, you can now not only view comments but also respond to them using AI-powered virtual assistants.
Comments on your posts or products,
Customer questions,
Likes and reactions,
Feedback and complaints —
you can manage all of them automatically.
Exairon works with multi-channel support:
#Instagram
#Facebook
#YouTube
#TikTok
#GoogleReviews
#Marketplace (Trendyol and other marketplaces)
This means you can easily manage all your social media and e-commerce interactions from a single platform.
What Can You Do with Exairon Comment Automation?
1. Manage Facebook and Instagram Comments from a Single Screen
Exairon lets you manage all your social media comments from one central dashboard.
After connecting your Instagram or Facebook channels, you can view all post comments from the “Comments” tab in the left menu.
Each post is organized in a card format, allowing you to easily track how many comments each post has received, which ones have been replied to, and which are still pending.
2. Smart Filtering Feature
As comment volume increases, finding the right comment and taking quick action can become difficult.
With Exairon’s advanced filtering system, you can:
- Filter comments by Instagram or Facebook page,
- Sort posts by date,
- Order them by the most recent or oldest comment date.
This helps you optimize your social media management process and save valuable time.
3. Keyword-Based Search
Want to quickly find comments about a specific product, campaign, or service?
Exairon’s keyword search feature is designed for that purpose.
Through the search panel on the left, enter any keyword to instantly view all matching comments, and use the Up and Down buttons to navigate between matches.
This feature provides a major advantage for e-commerce brands by enabling real-time customer feedback monitoring and faster response times.
4. Individual Replies and Automated Responses
Comment automation doesn’t just filter comments — it also allows you to send individual replies or create automated responses.
You can define specific replies to certain keywords (such as “price,” “size,” or “is it in stock?”) and send direct messages to users.
This improves customer experience and helps you seize sales opportunities instantly.
Stand Out in Digital Engagement with Exairon
Managing social media interactions manually is not sustainable for growing businesses.
With Exairon’s Instagram Comment Automation and Automated Replies features, your brand voice stays active 24/7, ensuring no customer comment goes unanswered.
Its AI-powered infrastructure simplifies social media management, boosts customer satisfaction, and enhances your operational efficiency.
Conclusion: Strengthen Your Brand Image with Smart Comment Management
Social media success is measured not just by follower count but by the quality of engagement.
With Exairon’s Comment Automation and Automated Replies module, you can manage all comments from one screen, set up automated responses, and build stronger customer communication.
Be one step ahead in the digital world with Exairon.
Automate your social media comment management, save time, and grow your brand engagement.
