Banking & Finance Solutions
BUILT FOR
Banks · Fintech Companies · Financing Companies · Payment Providers · Asset Management · Factoring Companies
Capabilities
One AI agent for the requests your team handles most
Exairon resolves routine work end to end and prepares the rest for a specialist, with full context.
Account and card support
Balances, statements, limits, and freeze or replace a lost card in a single conversation.
Fraud and dispute handling
Flag unusual charges, guide the customer, and escalate to a specialist.
Payments and transfers
Explain limits, resolve failed payments, and schedule transfers with guardrails.
KYC and onboarding
Loan and application status
Proactive alerts
Live Interaction
Watch a disputed charge resolved end to end
A customer flags a charge they do not recognize. Exairon verifies, protects the account, and opens a case, all in one thread.
Every step, logged and reversible
Exairon runs the workflow your policies define, keeps a record of each action, and hands off to a human the moment judgment is needed.
Rapid integration
Bidirectional sync
Zero disruption
Enterprise-grade security
Proven integrations with core banking, card processors and payment gateways across finance deployments.
AI + Human, Safely
AI handles
Balances, statements and card actions
Payment questions and failed transfers
KYC document collection and status
First-line dispute intake and triage
FAQs and proactive alerts, 24/7
People stay in control of
Final fraud decisions and chargebacks
Credit approvals and exceptions
High-value or sensitive accounts
Complaints and regulatory matters
Any judgment call the policy flags
Every handoff carries full context and a complete record. Sensitive actions require the rules you set, so nothing high-risk happens without human oversight.
Data encryption
Encrypted in transit and at rest across the platform.
Granular, role-based access with least privilege.
Every action recorded for full traceability.
Choose where data is stored to meet local rules.
Card data handled with PCI DSS aligned practices.
Compliant processing, consent and data rights.
Guardrails and limits on every automated action.
Sensitive cases always route to your team.
Banks
Retail and commercial support at scale, with policy and audit built in.
- ✓Route by branch, product and language
- ✓Central governance and audit trail
- ✓Core banking and card system sync
FAQ
