Chatbot Vs. Intelligent Virtual Assistant – What’s the difference & Why Care?

In our digital world where customer expectations continue to rise, companies are turning to automation of processes in order to scale their teams with technology and fully meet customer expectations. The key role to achieve this is Intelligent Virtual Assistant (IVA). Intelligent Virtual Assistant (IVA) is an AI-enabled chat assistant that generates personalized responses by […]

Five Benefits of AI Virtual Assistants for customer experience

AI Virtual Assistants are getting more popular🤖 Connecting online significantly since the early 1990s. It has continued to evolve. Now, there are a growing number of ways to interact online. Moreover, ranging from social media to a variety of messaging applications with their benefits. Some properties of new interactive modes of communication such as; Autonomous […]

Failure Reasons of Virtual Assistants and how to avoid it?

“Sorry, I don’t understand.” “Oops, didn’t quite get that.” “Please say that again.” We’ve all been there. Surfing a phone company or bank’s website, trying to get an answer from a chatbot only to have the interaction ends in frustration, if you’ve never received a chatbot failure message, consider yourself lucky. Virtual assistants powered by […]

Chatbot for You👋

chatbot-for-you

What is a Chatbot? 🤖 Chatbot, is a communication software. Internet users can install that software through the channels of websites and mobile messaging applications. Moreover, this software is a very preferred and useful tool in the modern world. Because of its ability to conduct human-like conversations, learn new information based on the answers it […]

Chatbots Usage: Five Reasons 🧐

What benefits will the chatbots we produce give you in your business? While satisfying your customers, you have the opportunity to reduce your expenses and run your business more efficiently at the same time👇 👉 Maximum Efficiency, Minimum Expenses Along with artificial intelligence, many “drudgery” jobs that were previously done manually have started to be […]