Increase sales and enhance customer experience
Artificial intelligence is actively used in various sectors in production, distribution, and wholesale stages, providing significant benefits. With Exairon’s Autonomous Customer Experience Platform, you can enhance your sales by offering personalized, efficient, and autonomous experiences to your customers.
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Production and distribution processes can often be intense and challenging, and any disruptions in these processes can have a highly negative impact on the supply chain. Virtual assistants ensure that there is no room for error in these processes and significantly improve them, leading to substantial enhancements.
With the platform, you can create hybrid teams consisting of both your employees and virtual assistants. This way, your users and customers can stay in touch with you 24/7, ensuring continuous communication.
Virtual assistants analyze unstructured data and information obtained from customer communication channels, providing you with crucial insights that can be vital for your business.
What Can You Do with Exairon?
Improving customer communication, enhancing customer experience quality, staying up-to-date with design, and expanding communication channels can be observed in various stages.
Expand the number of communication channels and stay connected with your customers and stakeholders through your website, WhatsApp, social media, and email channels.
By reducing your employees' workload and automating tasks that can be done autonomously, you will free them from routine tasks. This will enable your employees to focus their time and efforts on more important tasks.
Move Your Order Processes to AI-Powered Digital Channels!
In the manufacturing and distribution sectors, you no longer need complex mobile applications that require investment for collecting customer orders. With Exairon, you can collect customer orders through your preferred digital communication platform, such as WhatsApp, and automate the entire communication process.
Implement Automation with Artificial Intelligence in Distribution Processes!
Collecting orders, ensuring the correct order is communicated to the right team and region, and initiating the distribution process are crucial steps. However, due to the complex communication network required, it can be challenging and prone to errors. With Exairon, you can automate the entire distribution process by quickly and automatically notifying the right teams. The AI-based platform handles all communication and notification processes on your behalf. Moreover, you can carry out all these processes seamlessly through WhatsApp without the need for any additional applications!
Enhance Logistics Processes with Virtual Assistants!
Logistics processes are quite complex. Errors such as excess inventory, product shortages, and incorrect inputs can lead to significant losses, and keeping track of all these records can be extremely challenging. Virtual assistants can record this information on your behalf. They also enable real-time tracking of routes in logistics processes. In case of issues arising while transporting products from one place to another, they provide instant notifications. This way, you can monitor your products’ progress moment by moment and intervene before any problems occur, ensuring smooth operations without disruptions.
Exairon is by your side in your after-sales support...
Providing post-sales support to your consumers and users is crucial. Repairs, warranty periods, wishes, and complaints… You can handle all of these autonomously through WhatsApp, mobile chat, or a chosen social media platform with Exairon, without the need for additional phone calls or any extra platforms!
Run your campaigns through WhatsApp.
You can create special campaigns for your customers. You may want to inform your customers about general campaigns. Emails or phone calls are now outdated. By autonomously managing all of this through WhatsApp, keep your customers informed about the latest developments and opportunities to enhance brand loyalty!
Detailed Insights & Analyses
An unlimited amount of data is produced by your users every day, even if you are not aware of it. This data can be structured or unstructured. Unstructured data such as emails, images and videos contain extremely important information for the development of your business. Taking advantage of this data is extremely important for the future of your business and customer satisfaction. With virtual assistants, your unstructured data and information obtained from customer communication channels are analyzed, thus providing you with potentially vital insights. This information is of great importance in your decision-making and planning processes.
How Will It Benefit Your Business?
Artificial Intelligence Assistant
Provide a personal assistant that speaks the customer's language with natural conversational ability across all channels.
24/7 Support
Get closer to customers and connect with them through new communication channels and multiple languages.
Capture Potential Customers
Capture the interest of your visitors and be ready for them at any time of the day.
Integration
Gather all data in one place and obtain a unified customer platform.
Personalized Offers
Utilize chatbot analyses to offer personalized services and offers to your customers.
Customer Feedback
Use chatbots to automatically collect customer feedback and provide exceptional customer experience.
Save on Costs
Automate up to 80% of repetitive tasks with chatbots to reduce operational costs by up to 30%.
Scale Your Sales
Utilize AI-powered chatbots for automated customer support and sales conversions.
Increase Conversions
Share the information customers need and guide them in the right direction to facilitate quick decision-making.
Start transforming your customer experience with Exairon and unlock countless opportunities to scale your business.
