Customer Engage

Exairon Engage Overview

Exairon Engage,  provides marketing teams with the tools to implement powerful and effective marketing scenarios, operated end-to-end through digital channels such as WhatsApp and the web. By leveraging customer data, you can launch personalized, proactive communications that are rich in content and action, reaching potential customers instantly. This module eliminates the need for complex, multi-step marketing flows, making customer engagement more efficient and continuous through connected channels.

Proactive Communication with WhatsApp

Exairon Engage allows you to proactively initiate mass or personalized communications via WhatsApp, using the customer data you have within the daily sending limits of your WhatsApp account. These messages can include rich content and calls to action, eliminating the need for complex marketing setups involving emails, web pages, and follow-up calls. With WhatsApp as a connected channel, you can create a seamless, uninterrupted marketing flow that reaches customers instantly.

ClickToWhatsapp Integration for Social Media Ads

With Exairon Engage, you can integrate ClickToWhatsapp options into your Instagram and Facebook ads, allowing customers who show interest in your ads to connect directly to your WhatsApp lines. This feature enables you to engage with potential customers instantly and execute similar marketing setups right from social media. By converting interest into conversations, you can enhance the effectiveness of your social media marketing.

QR Codes for Field Marketing and Media Campaigns

Exairon Engage helps increase the effectiveness of field marketing activities and media campaigns by allowing you to embed QR codes in outdoor advertisements and promotional content. Customers can scan these QR codes and immediately enter an interactive marketing flow via WhatsApp. This direct connection helps you operate instant marketing setups and increases engagement with your marketing materials.

Proactive Web Interactions

With Proactive Web Interactions, Exairon Engage enables you to offer assistance or marketing offers to site visitors based on their behavior. When visitors exhibit specific actions, you can proactively initiate communication through webchat, offering immediate help or promotional deals. This proactive approach helps capture potential customers at the right moment, increasing the likelihood of conversion.

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