Istadental, had accelerated its search to provide better service to its patients with technology-based solutions. An important stop of this transformation was the collaboration with Exairon autonomous customer experience, the industry’s pioneer.
Meet Istadental, the New Member of Our Family
Istadental is a full-service dental clinic composed of dentists and specialized professionals who have completed their postgraduate and specialized training in their respective fields. Focused on ideal aesthetic and functional parameters for teeth, jaws, and facial areas, Istadental is innovative in areas such as dynamic treatment and surgical planning, smile-focused aesthetic design, endodontics, oral implantology, periodontology, prosthetic dentistry, and anesthesia methods, all of which pertain to evolving clinical applications.
With the goal of achieving patient happiness and optimal treatment outcomes in all situations, Istadental has been providing services in the field of oral and dental health for over 10 years, striving for excellence in aesthetic dentistry with high-quality, state-of-the-art treatment methods and applications.
Istadental offers a privileged service with specialized doctors and a professional team, providing high-quality oral care services that cover all advanced dental treatments, including implants, prosthetics, veneers, smile designs, and aesthetic dentistry.
Why Was Innovative Autonomous Customer Experience Necessary?
Istadental contacted Exairon to offer its patients a more personalized, fast and efficient experience. Using artificial intelligence and automation technologies, Exairon offered a platform that could optimize a number of processes, from patients making appointments to following treatment plans and even updating their health information.
Once Istadental began implementing its autonomous customer experience platform, results quickly began to appear. Patients could now make appointments, receive information, and update their health records through the online platform. This allowed patients to quickly access their needs without having to wait.
What Does Exairon Do for Istadental Customers?
As Exairon, we have developed an automation system that will meet all the needs of Istadental customers. This system allows customers to receive better service with less waiting time by accelerating their appointment process.
Thanks to our artificial intelligence-based automation system, Istadental can run Whatsapp channel from a single platform, reduce the intensity and complexity of communication processes, solve problems and use 24/7 live support features.
Solutions Offered by Exairon for Istadental include:
- Directing conversations to relevant operators according to customers’ needs with the help of artificial intelligence.
- Appointment management.
- 24/7 communication.
- Providing comprehensive service to customers with the help of a smart assistant.
- Live support and frequently asked questions.
You Need Exairon 🤖
Exairon is an Autonomous Customer Experience Platform. The Exairon Platform integrates with your digital presence and engages in customer communication and business development processes. The Exairon Platform ensures that the dialogue between artificial intelligence and humans is seamless and uninterrupted.
When the artificial intelligence-supported virtual assistant includes a representative in the dialogue, the representative can see the entire conversation text in the Exairon conversation panel and respond to the ongoing conversation in the same chat box. Exairon proves its commitment to social media and communication by serving through multiple channels. It improves customer relations and interactions by using digital support tools known as smart assistants in various fields.
Exairon can conduct meaningful and accurate dialogues with the triggering feature, providing customers with the information they need while being integrated with main applications such as WhatsApp API and Meta, eliminating the need to download different applications or register elsewhere.
These are just a few of the features offered by Exairon, and there is no limit to what Exairon can do!