Insurance Industry Solutions

Be there in seconds, at your customer's worst moment.

Be there in seconds, at your customer's worst moment.

Exairon answers claims and questions the instant they arrive, in your customer's language, 24/7. A hybrid AI + human operating system for insurers, not a chatbot.

Exairon answers claims and questions the instant they arrive, in your customer's language, 24/7. A hybrid AI + human operating system for insurers, not a chatbot.

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14 days free · no credit card required

14 days free · no credit card required

TRUSTED BY

Hepiyi Sigorta · ETG Sigorta · AVITA · Remed Assistance · SigortaAcentesi

BUILT FOR

Insurers · Agencies · Brokers · MGAs · Assistance Networks · Aggregators

<2s
avg. first response
24/7
after-hours FNOL
CLAIM · FNOL-24815
Live
Motor · Rear-end collision
✓ WhatsApp
reported 21:04 · Ankara
1
Reported on WhatsApp21:04
“I've had an accident, no injuries.”
2
Photos & location received21:05
4 photos · GPS pin · policy matched
3
AI triage: severity & coverage21:05
Moderate · comprehensive · covered
4
Adjuster & roadside assigned21:06
Tow dispatched · ETA 18 min
5
Live status shared21:06
Customer tracking in real time

Trusted Across Insurance & Assistance

From multi-line insurers to assistance networks

From multi-line insurers to assistance networks

From multi-line insurers to assistance networks

Insurers, agencies, brokers, bancassurance partners and assistance networks, running customer operations on Exairon.

Hepiyi Sigorta

Multi-line insurer · claims & policy on WhatsApp

Avita

Health & assistance · 24/7 member support

Remed Assistance

24/7 assistance network · multilingual

SigortaAcentesi

Agency platform · multi-insurer servicing

ETG Sigorta

Agency & brokerage · omnichannel service

G2 4.8/5

· 30 five-star reviews · Best Support · High Performer · Easiest Admin

ISO 27001

Certified

Meta Business Partner

The Moment of Truth · Claims / FNOL

The Moment of Truth · Claims / FNOL

The first 5 minutes after a loss

The first 5 minutes after a loss

The first 5 minutes after a loss

When something goes wrong, your customer shouldn't wait on hold. Exairon answers instantly, in their language, and keeps them updated, from the first message to a resolved claim.

When something goes wrong, your customer shouldn't wait on hold. Exairon answers instantly, in their language, and keeps them updated, from the first message to a resolved claim.

Reports the loss

Reports the loss

Reports the loss

Customer messages on WhatsApp or voice: no app, no login, no hold music.

Shares evidence

Shares evidence

Shares evidence

Photos, video and live location captured straight into the claim file.

AI triages

AI triages

AI triages

Severity graded and policy coverage checked against the core system in real time.

Dispatches help

Dispatches help

Dispatches help

Adjuster auto-assigned or roadside / home assistance dispatched instantly.

Keeps them posted

Keeps them posted

Keeps them posted

Transparent live status pushed to the customer, with no anxious call-backs.

The Policy Lifecycle Loop

Claims sit at the center, everything else orbits it

Claims sit at the center, everything else orbits it

Claims sit at the center, everything else orbits it

Exairon works across the whole lifecycle, closing the loop on renewal and retention. Tap a stage to explore.

ClaimsFNOL
🧾Quote & Sell
🪪Onboard & KYC
🛠️Serve & Endorse
🔄Renew & Retain
Stage 01 · Grow

Quote & Sell

Turn interest into bound policies across agents, brokers and bancassurance, instantly, on the channel the customer already uses.

  • Instant quote Q&A and premium indications
  • Bind & issue via agents and bancassurance handoff
  • Cross-sell and bundle prompts at the right moment
  • Warm-lead follow-up so no prospect goes cold

Lines of Business

Lines of Business

One platform, tuned to every line

One platform, tuned to every line

One platform, tuned to every line

Select a line of business to see the use cases Exairon handles out of the box.

Select a line of business to see the use cases Exairon handles out of the box.

🚗Motor
🩺Health
💛Life
🏠Property
✈️Travel
🏢SME / Commercial
🚗

Motor

Accidents happen at the worst times. Exairon turns a roadside panic into a handled claim in minutes.

USE CASE 1FNOL intakeAccident reported on WhatsApp with photos & location
USE CASE 2Roadside dispatchTow and assistance auto-dispatched with live ETA
USE CASE 3Repair-shop routingRouted to an approved network shop, status tracked
USE CASE 4Coverage checkPolicy matched and coverage confirmed on the spot

Distribution Channels

Distribution Channels

Fits every route to market

Fits every route to market

Fits every route to market

However your policies reach customers, Exairon plugs into the channel, with no re-training of your network.

Agents

Agents

Instant lead response and policy Q&A so tied agents never lose a warm prospect to slow follow-up.

Instant lead response

Brokers

Brokers

Multi-insurer servicing from one inbox: quotes, endorsements and claims across every carrier.

Multi-insurer servicing

Bancassurance

Bancassurance

In-branch digital handoff: start a policy at the teller, finish it on the customer's phone.

In-branch digital handoff

Direct / Aggregators

Direct / Aggregators

24/7 self-service quote & buy, with a human ready the moment intent gets complex.

24/7 quote & buy

The Hybrid Advantage

AI doesn't replace your staff, it amplifies them.

AI doesn't replace your staff, it amplifies them.

AI doesn't replace your staff, it amplifies them.

80%

80%

HANDLED BY AI

FNOL intake & evidence capture

Coverage & policy questions

Reminders & document collection

Status updates & live tracking

Renewals & lapse prevention

Premium reminders & payment links

Policy Q&A trained on your wordings

20%

20%

HUMAN EXPERT

Complex & large-loss claims

Disputes & escalations

Fraud review

Empathy-critical cases

Advisory & high-value accounts

Seamless handoff with full conversation context. The customer never knows where AI ends and human begins.

Security

Security

Enterprise-grade security & data privacy

Enterprise-grade security & data privacy

Enterprise-grade security & data privacy

Insurance runs on trust and PII. Compliance is engineered in by default, not bolted on.

Insurance runs on trust and PII. Compliance is engineered in by default, not bolted on.

Your data, under your control

Microsoft Azure with data-residency and on-premise options, end-to-end encryption, and secure document portals, so sensitive claim evidence never lives in a chat thread.

KVKK

GDPR

ISO 27001

Azure

On-premise option

KVKK / GDPR processing

Operates as a compliant data processor under a standard DPA, aligned to Turkish KVKK and EU GDPR.

Data residency & on-prem

Azure regional hosting with data-residency controls, or full self-hosting for data sovereignty.

Secure document portals

Policy docs, ID and claim evidence flow through encrypted portals, with no sensitive data in chat.

Audit trails

Every action, handoff and message logged for supervisory review and dispute resolution.

PII & fraud-aware

PII masking and fraud-aware routing flag suspicious patterns into human review.

End-to-end encryption

Encryption in transit and at rest across every channel and integration.

KVKK / GDPR processing

Operates as a compliant data processor under a standard DPA, aligned to Turkish KVKK and EU GDPR.

Data residency & on-prem

Azure regional hosting with data-residency controls, or full self-hosting for data sovereignty.

Secure document portals

Policy docs, ID and claim evidence flow through encrypted portals, with no sensitive data in chat.

Audit trails

Every action, handoff and message logged for supervisory review and dispute resolution.

PII & fraud-aware

PII masking and fraud-aware routing flag suspicious patterns into human review.

End-to-end encryption

Encryption in transit and at rest across every channel and integration.

Integration

Integration

Connects to the systems your team already runs

Connects to the systems your team already runs

Connects to the systems your team already runs

Open API. Webhook-first. Drop into your existing stack, with no rip-and-replace.

Open API. Webhook-first. Drop into your existing stack, with no rip-and-replace.

PAS

PAS

Policy Admin System · policy & billing

CRM

CRM

Salesforce · Dynamics 365 · HubSpot · customer segmentation

CORE / CLAIMS

CORE / CLAIMS

FNOL, coverage & reserves

ASSISTANCE NETWORKS

ASSISTANCE NETWORKS

Remed Assistance · roadside · home

REST API ↓

WEBHOOKS ↓

API INTEGRATION ↓

BIDIRECTIONAL SYNC ↓

Exairon · AI + Human Orchestration Layer

Omnichannel inbox with context · Hybrid AI + human teams · Ticket & SLA management · Voice of Customer intelligence

Rapid integration

Bidirectional sync

Zero disruption

Enterprise-grade security

Proven insurance integrations include Salesforce (agency & brokerage deployments) and Microsoft Dynamics 365 (assistance network & claims operations).

FAQ

Common questions from insurance teams

Common questions from insurance teams

Common questions from insurance teams

A customer reports a loss on WhatsApp or voice. Exairon captures photos, video and location into a structured claim file, matches the policy, grades severity and checks coverage against your core system, then auto-assigns an adjuster or dispatches assistance — pushing live status back to the customer. Complex and large-loss claims are routed to your human experts with full context.

100M+

Conversations managed to date

80%

Handled by AI · 20% human expert

100+

Enterprise customers · 7 countries

4.8 / 5

on G2 · 30 five-star reviews

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Transform Your Customer Experience with AI to Grow Your Business

Start transforming your customer experience with Exairon and unlock countless opportunities to scale your business

Request A Demo

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Background Line

Transform Your Customer Experience with AI to Grow Your Business

Start transforming your customer experience with Exairon and unlock countless opportunities to scale your business

Request A Demo

Cta Image
Cta Image
Background Line

Transform Your Customer Experience with AI to Grow Your Business

Start transforming your customer experience with Exairon and unlock countless opportunities to scale your business

Request A Demo